Giveaway, Promotions & Sale T&C's

At Kus Culture®, our promotions and giveaways are designed to reward and celebrate our community. We appreciate your understanding of these terms, which ensure fairness and transparency for all participants.

 

KUS GIVEAWAYS AND PROMOTIONS

From time to time, we may offer certain hair-care products, or combinations of products, at a discounted price or free of charge as part of a promotion. All promotional items are subject to availability while stocks last and are not eligible for a refund if received free of charge or purchased at a discount of 20% or greater.
Promotional pricing applies only during the advertised promotional period. Any purchases made outside of the stated time frame will not qualify for the promotional price. Where no specific end date is provided, the promotion will conclude once it is discontinued across Kus Culture® platforms.

Unless otherwise stated, all giveaways and promotions are available exclusively to Australian and New Zealand residents.

 

SOCIAL GIVEAWAYS 

From time to time, Kus Culture® may host social media giveaways, which may be specific to an individual platform (such as Instagram or Facebook). Please ensure you carefully review the details and eligibility criteria of each giveaway before entering.
Winners are selected at random from eligible entries that have met all participation requirements. Winners will be notified and announced as outlined in the giveaway details.
Instagram Disclaimer:
This promotion is in no way sponsored, endorsed, or administered by Instagram. Entrants must be 18 years of age or older, and by participating, they release Instagram of all responsibility and agree to comply with Instagram’s Terms of Use.

 

DISCOUNT CODES

Discount codes issued by Kus Culture® are non-transferable, non-exchangeable, and not redeemable for cash or credit. Only one discount code may be used per order.
If a discount code is entered incorrectly or not applied at checkout, Kus Culture® will be unable to refund or adjust the order after it has been processed.
Discount codes are valid only until their stated expiry date and time, and all specific terms relating to each promotion or code will apply as set out at the time of issue.

 

GIFT CARDS

Gift cards awarded through a Kus Culture® promotion will be subject to the terms and expiry period specified within that particular promotion.