INFORMATION WE COLLECT
Non-personally Identifiable Information: As a visitor to our Site, you can engage in many activities without providing any personal information. We do, however, collect and aggregate information indicating, among other things, which pages were visited, the order in which they were visited, and which hyperlinks were "clicked" with. Such information is not linked to any personally identifiable information. The non-personally identifiable information we collect help us identify the most popular areas of our site and determine the effectiveness of our promotional activities.
Our store, kusculture.com, is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
Cookies are text files that store some information on your computer's hard drive and allow our systems to recognise your browser. Cookies collect information like IP addresses, operating systems and browser software, but they do not collect any personal information.
WHY WE COLLECT YOUR PERSONAL INFORMATION
We collect personal information for some or all the following purposes:
- To arrange for delivery of products purchased by you on the website;
- To monitor or improve the quality and standard of service provided to you or other consumers by our website; and
- To notify you of our products, special offers and events that may be of interest to you.
PERSONALLY, IDENTIFIABLE INFORMATION
On our website, you can order products, register for information, make requests, enter contests, vote in polls or otherwise express an opinion, subscribe to one of our services, such as our online newsletters, or participate in one of our online forums or communities. The types of personally identifiable information that may be collected at these pages include: name, address, e-mail address, telephone number, credit card information, and information about your interests in and use of various products, and services. We use your information to better understand your needs and to provide you with better service.
We occasionally provide the opportunity for visitors to supply their email address for the purpose of receiving information or enter a competition, or to be a part of our VIP sales and launches. These email addresses will only be used for this purpose and will never be shared with unaffiliated third parties. In addition, where applicable, we will follow all local requirements, such as allowing you to opt in before receiving unsolicited contact.
We also provide you with the opportunity to receive information from us, which may be of interest to you, including information relating to new products offered on the website. We want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information from us by email, please let us know by clicking on the unsubscribe link at the bottom of any of our communications.
HOW WE PROTECT YOUR INFORMATION
We understand the importance of your personal information and have appropriate procedures in place to safeguard and secure the information we collect to prevent unauthorised access or disclosure, maintain data accuracy and ensure the appropriate use of information. We also take measures in respect of destroying or de-identifying personal information that is no longer needed for any lawful purpose.
We take website and credit card security extremely seriously and always endeavour to provide a secure, safe platform from which to conduct online transactions.
CHANGES TO AND ACCESS TO YOUR INFORMATION
You may correct, update or remove any information you have provided to us by contacting our Customer Service team at firstname.lastname@example.org. You should provide us with any updates and changes to your information, including any changes to your postal or e-mail address to ensure that your orders are shipped to the correct address and that we can contact you about your order if necessary. You may gain access to your personal information or make enquiries about collection or use of your personal information by contacting our privacy officer at email@example.com.
THIRD PARTY WEB SITES
We may disclose the information you provide to it on our website to third parties who provide services on or to the our website, to verify your information, authenticate payments and process orders. We may disclose certain financial and other information you provide to us, to third parties that provide credit reporting, payment or order fulfillment services, that such disclosure is necessary to comply with applicable laws, a subpoena or other legal process. We may disclose such information as is necessary to identify, contact or bring legal action against a person or entity who may be violating our Terms and Conditions, or who may be causing injury to, or interfering with, other users of the website.
ONLINE ORDERING SECURITY
We have implemented security measures to protect the personal information you provide to us against unauthorized access and use. Credit card numbers are not kept on the website. Transactions conducted on the website are protected by an SSL encrypting system. However, please be aware that no data transmission over the internet is 100% secure and any information disclosed online can potentially be collected and used by persons other than the intended recipient.