Kus Culture
Sandalwood Thick Comb
Sandalwood Thick Comb
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Why the Sandalwood Thick Comb is remarkable ✨
The Kus Culture® thick Sandalwood comb is individually cut and crafted from a solid piece of sandalwood, making it strong and durable as well as varied in colour from comb to comb. Perfect for thick hair and curly hair to help reduce static, control frizz, and condition your strands. It comes in its very own biodegradable bag, for optimum hygiene and easy travel purposes.
BENEFITS
BENEFITS
- Controls frizz.
- Drastically reduces static.
- Massages the scalp.
- Conditions hair.
HOW TO USE
HOW TO USE
- Use in semi-dry/dry hair starting at ends/tips working through to scalp.
- Use in wet curly hair to comb through styling products if that is your chosen method of distribution.
- Use in beard to detangle and/or distribute product.
TOP FAQs
TOP FAQs
When should I use this comb?
It’s never ideal to comb your hair while it’s still wet. So, we recommend drying your hair (semi to full dry) before using your comb.
What hair type is this comb best suited to?
Thick hair, and also curly hair to comb through the styling products if that is your chosen method of distribution.
I have curly hair, should I use this comb?
Yes, in wet hair to distribute product evenly if that is your chosen method of distribution.
What material is the comb made of?
Sandalwood, cut and crafted from one piece.
How do I clean my comb?
- The best way to clean a wooden comb is to soak it in warm water mixed with mild soap or detergent for 2 to 3 minutes.
- Gently wipe any dirt or debris from the comb, running a small piece of cloth through each tooth.
- If there are stubborn residue left even after wiping, scrub the comb gently with an old toothbrush.
- Do not forget to wipe the comb with a piece of cloth to completely remove water and dry.
- We recommend once a fortnight to ‘seal’ your wooden comb with a dab of oil evenly distributed all over the comb.
- It is important to use water sparingly during cleaning of our wooden combs to avoid wood damage.
- Always wipe off water after cleaning. Be gentle and do not scrub too hard.
More FAQs
See more FAQs here.
SHIPPING & RETURNS
SHIPPING & RETURNS
SHIPPING FEES:
We endeavour to dispatch orders from our warehouse within 1-2 business days, however during public holiday periods and sales this may take slightly longer. Once your goodies are dispatched and on their way to you, you will receive a shipping notification via email, with your tracking number. All orders are shipped via Australia Post, standard shipping.
AUSTRALIAN ORDERS
- FREE Standard shipping for orders $100 and over, otherwise a flat rate of $9 will be applied at checkout.
INTERNATIONAL ORDERS
- All customs charges and taxes are payable by the receiver and are not included in the cost of your order or in the shipping charge.
- The prices charged on our online store are the same AUD currency and amounts for both domestic and international orders. Orders outside Australia do not reflect any Australian GST.
- Please see our full international shipping terms and fees here.
RETURNS AND REFUND POLICY:
Within Australian Consumer Law guidelines, we are happy to offer you a replacement or refund on unopened and unused faulty items received. We will meet our obligations under the ACCC or similar legislation which may include replacing the item if the stock is available or giving you a refund, upon receiving your faulty item back, within 7 days of contacting us. We require that you document the fault with photos, same day as delivery, and send an email to info@kusculture.com with your order number, full name, and photo documents. A review will be made, and we will email you back our next actions. Please note that Kus Culture® is not responsible for any return shipping fees.
Products must be purchased using one of the payment options available on our website to be eligible for a refund if applicable.
If in any case you have purchased our product from somewhere else including our stockists, we are not liable for any damaged or faulty goods. Nor are we liable for any of those returns.
We do not offer returns/refunds for 'change of mind’ or ‘free/gifts/promotional products’.
If your order is being 'returned to sender' for reasons such as not being picked up from post office, change of address before delivery; you will be required to pay for delivery or abandon your order. No refund will be issued.
If for any reason you have been sent the wrong item, take an immediate photograph of your order as it arrived and email info@kusculture.com and we will guide you through the returns process.
Your accessories, as noted below, should be free from defects. If your below-listed product is defective, we will happily replace it free of charge within the time frames specified. Refunds will not be considered. Please email us to start your claim at info@kusculture.com and include: a photo of the defect, your full name and order number. Once the claim is approved you will need to pay for your return postage. We recommend using a tracking service / opt in to avoid anything getting lost. Once received we will exchange and ship you a brand-new accessory.
We offer a 6-month warranty from purchase date on these select products;
- Microfibre hair towels
- Sandalwood Combs and Bamboo Brush
- Scalp Scrubber
See full Shipping & Returns Policy here.
DISCLAIMER
DISCLAIMER
Individual results will vary from person to person. Results displayed on our site are not guaranteed as everyone’s hair type, conditions and circumstances are unique, so will vary the outcome for results.
